Privacy Policy

Last updated: April 2026

Kingmaker Casino is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

Information you provide directly:

Name, date of birth, and gender;
Email address, phone number, and residential address;
Payment information (e.g. card details, bank account, e-wallet identifiers);
Identity documents submitted for verification purposes.

Information collected automatically:

IP address and device information;
Browser type and version;
Pages visited, session duration, and clickstream data;
Cookie data — see our Cookie Policy for further details.

2. How We Use Your Information

We use your personal information to:

Process account registrations and verify your identity;
Process deposits, withdrawals, and transactions;
Comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations;
Provide customer support and respond to enquiries;
Send you promotional communications (where you have opted in);
Detect and prevent fraud, abuse, and prohibited activities;
Improve our platform and services.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Performance of a contract — to provide you with our services;
Legal obligation — to comply with applicable laws and regulations;
Legitimate interests — to prevent fraud and improve our services;
Consent — for marketing communications, where applicable.

We may share your personal information with:

Identity verification and KYC service providers;
Payment processors and banking partners;
Game software providers and platform operators;
Regulatory authorities and law enforcement agencies, where required by law;
Fraud prevention and security services.

We do not sell your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active and as required by applicable law. In most cases, this means retaining records for a minimum of five years following the closure of your account, in line with AML obligations.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access — request a copy of the personal data we hold about you;
Correction — request that we correct inaccurate or incomplete data;
Erasure — request deletion of your data, subject to legal requirements;
Restriction — request that we limit processing of your data;
Portability — request transfer of your data in a structured format;
Objection — object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected].

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls to protect your personal information. Despite these measures, no system is completely secure and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar tracking technologies on our platform. For detailed information on how we use cookies and how to manage your preferences, please refer to our Cookie Policy.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use of our services following any update constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related queries, please contact: [email protected]